Open notebook with raspberry-ink handwritten prompts: story first, what makes this different, what feels true, what wants to grow, voice + vision, personality counts

Creative Communications
for Thoughtful Brands

Marketing that sounds like the real you.

West & Word is an independent communications studio helping thoughtful organizations find their voice and reach the people who need to hear it.

What we do

what if?

Three pillars: positioning, messaging, and communications strategy. Done with care, not churn.

See the services →

Who we work with

Small businesses & startups

Founders building something new who need a story that travels.

Authors & creatives

People whose work is the product, and whose words need to do it justice.

Mission-driven organizations

Nonprofits and civic groups whose cause deserves to be understood.

A one-page starter

A free guide to clarifying your positioning in an afternoon.

From Karen

Hi — I’m Karen Westing. I spent 15+ years leading communications at the YMCA, the City of Seattle, and Philanthropy Northwest. West & Word is what came next.